Notifications in your customer’s language: EASYBOOKING now writes in nine languages
A client from Vienna books an appointment through the German version of your page and a minute later receives a confirmation in Slovak. Not anymore. EASYBOOKING remembers the language the customer booked in and writes back in that same language.
How to reduce missed appointments in a salon by 80%
How to reduce missed appointments in a salon by 80% A missed appointment hurts twice. You lose time, you lose revenue, and the slot in your calendar stays empty. If it happens regularly, the problem is not the customers - it’s the process. The good news is that most missed appointments can be eliminated without […]
Online reservations vs phone bookings: what really pays off
Phone bookings have their logic. You are in direct contact with the customer, you can advise them, recommend a service. But they also have a dark side - they take time, interrupt you during work, and the customer simply may not get through. Online reservations work differently. The customer chooses a time that suits them […]
7 reasons why customers forget their appointments, and how to prevent it
The customer didn’t forget on purpose Most people who arrive late or don’t show up at all didn’t plan it. The problem is usually systemic - they didn’t receive the right information at the right time. Here are the 7 most common reasons why customers forget appointments - and what you can do about each […]